Hi. We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. Loved this thread and feel really good about it. Thats a lot of squid! Hello, Thank you again for your great review and tips. We appreciate your comments as it will help us to double efforts to provide better communication of our resort to our guests. This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. Sometimes even in paradise you want to chill in your room! It was a lot of food! You pay the same price, but we get a small commission for every booking. It looks like our flight out on the last day does not leave until 5pm. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. Thank you so much for the time you put into this review!! It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. Then you dip the meat in one of three sauces. The property features "The Playroom," a fun and interactive kids club. I enjoyed your review and your pictures. Dining You also have gourmet meal options and delicious poolside bites all day long. Thank! Travelled during spring break (near full capacity), two adults, two kids. Thanks! He made our vacation go from great to exceptional! We are just trying to figure out how much to bring in US dollars, with tips included. Or is it now only if you stay at grand? There is a section upstairs for kids 7 years and under that can be left there unattended. Little bugger! Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. We didnt eat at JC Steakhouse either. Are there any shops on the property, my kids love to bring trinkets back.. Or anything close by? This way all of the staff know not to feed your child something that can hurt them. And your boys are very cute! Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. I did not see any pictures for JC Steakhouse in your review. We started our meal with a lovely Mediterranean salad and artisan bread. We had a blast. Its well worth it! 5 studios. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Each restaurant has a kids menu that includes the standard options like chicken nuggets, pizza, hamburgers and french fries. Thanks so much leaving to go there 6/22 for a week. Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! It did offer more so we feel the difference in price is worth it. The best part you can order whatever you want! You pay the same price, but we get a small commission for every booking. There are limits onLoved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. There is a kids area thats unparented for older kids. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. more. If you have a sweet tooth, the desserts at The Grand will blow your mind. I . Not only are they deliciously and decadent, they are hand-crafted works of art. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. This is Los Tacos restaurant. Our readers thank you! I dont recall if the pools were heated. Thanks Palace. We thank you for your support. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? And was the water at the beach swim able or did you enjoy being in the sand? Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . Just ignore them and continue walking until you get outdoor. There use to be 2 pools that were heated before renovations began. The pools are not very large at Sun but are right on the beach. Do you recall which swim up building is closest to the lobby? I give this beach 2/10 due to tractors, otherwise it would be a 4/10. Did you tip the room attendants? Just ignore them and continue walking until you get outdoor. Thank you for such a wonderful review! One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. Thoughts. With all the amenities it surely will have something for everyone. The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) See photo above as evidence. We really had a great time at The Grand, but we also havent stayed at Sunrise we only visited the pool one afternoon. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? Also the ride to the Beach Palace, can u pay for it with the credits? They can also explore the sister resorts too. All I could get were studios. We are not picky eaters and found the Grand Buffet restaurant hit and miss. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. A stellar all-inclusive package covers food and top . So cute. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Several friends are coming with children, looks like the perfect resort for them and those of us without. My best friend and our spouses and 4 children. Great review! I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). We just got back from this amazing resort! Tuna poke served in a coconut bowl. We stayed and watched in awe His name was Gabino Martinez. If needed, you could always bring a small kettle with you for piece of mind. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. Share your feedback in the comments section below. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. Gabino plays from his soul. Its one of the reasons we like them, too! I loved this guy - so wonderful and worked so hard!All restaurants were great. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. This is whats in the closet at The Grand unlimited alcohol. Hi, Trip. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Our family is having a reunion in Dec. We booked through Interval International. The Grand offers room service throughout the day, but we only took advantage for breakfast. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. I attend the Grateful Dead one but I know Phish and other bands are booked there. You pay 35 dollars each way by taxi to go there. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! Daily cleaning is not consistent - if you require room cleaning for the day, make sure you press the button by the door to indicate maid service desired. Have a great time! Fantastico!! He also enjoyed the lentil soup. Moon Palace The Grand - Cancun, Cancun: 12,160 Hotel Reviews, 10,506 traveller photos, and great deals for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. Or you could order from the main menu. Wondering how busy it is 2 years later during peak Spring Break! Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. Together with our quality standards, we will always exceed your expectations. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. Wanted to get your thoughts. We were very impressed by the spread. Our oldest son, Braydon, gave it a try and had a blast. Worst of all, at this epic per-night fee on our first . We did not spend a lot of time at the beach. Where to begin?! They do run buses to go there but only for premium members. You wont even have to leave the resort if you dont want to lots to do. Erin. You just take as many towels as you need. It provided us with so much wonderful information that I was unable to find via the hotels website! The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. deep tissue massage is not). TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. This is one of the only areas we found that is not all-inclusive. Its the best I have found. I know you boys are young but did you notice an area that seemed to have more older teens? Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. Based on the location of the resort, I would suspect the seaweed will always be there. The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. Are there staff members to watch over the children? We just had recent trip from 07/31/2018 to 08/06/2018. It will be easier to get in an out with a foldable stroller. We really liked the one by Cuzco restaurant closer to the ocean. Cusco offers a variety of ceviche dishes. We have teenagers, so no adult-only pool time. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. Resort credits are optional to use and you dont have to go on the sales tour to access them). Bring your bathing suit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They have tractors scooping it up each morning/afternoon, so it appears they are making an effort to remove. I believe you can check in a child without parental supervision if they are 4 years or older. We prefer the pools anyways. Also, how is that managed? We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. Did you feel this way or was it just a minor inconvenience? Did you find that to be an issue with the kids at all? Its a legit Water Park! Youre going to have a great time. The resort was beautiful. Braydon LOVES the giant jacuzzi. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. It was very helpful! This site uses Akismet to reduce spam. Similar food to the Steakhouse, but no reservation required. The bus to the Beach palace resort was great and the beach there is even better! The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. Hi, thank you for your review. Thank you Mitchel. Its not cheap, but you get a lot for your money. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. We thank you for your support. There is a map online of which trolley can take you where. For dessert ice cream balls covered in Japanese rice dough. We talked to a number of people who used credits at the spa. My 6 yr old found upstairs pretty boring, more for the younger kids. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! The servers make note of it and the kitchen is informed of the allergy. Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. Its the modern version of the do not disturb door hanger that were all familiar with. From what we remember, we think the pools closed around 9-10pm. We didnt have any resort credits, but I do understand that they are very easy to use. Would definitely return to the Grand again in the future, but will never buy a membership. Who can I contact? We were very impressed by the quality and options. This is one of many games that get kids moving. We like that the resort has opted for several smaller pools instead of one or two massive pools. Its a kids paradise! Do we need to pay for any food or special beverages in the resort? Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Our youngest boy, Connor, absolutely LOVED this place. More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. For the record, we did NOT sample all of these desserts. Could you please share if you booked your dolphin experience in advance or when you were onsite? We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. Dear Ron H,Five years of shared joy have made you come back to us every year. Also, any advice on making specific room requests would be great. Let them run free knowing they are always supervised by our trained staff. You will enjoy your stay. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). I would maybe ask them ahead of time, or check at the front desk and ask. Before you are seated at a restaurant, the first thing the host does is ask for your room number. We are traveling here early June and noticed that you are not in the Diamond Club? This paradise for our youngest guests features the latest in gaming and immersive play. From world-class spas to thrilling nightly entertainment. This is where the Flowrider is located (pictured above). Travelled during spring break (near full capacity), two adults, two kids. Presentation, taste, and experience four star! Lots of chairs on the beach and always available. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. Food was good and a lot of places to eat. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. 1. Definitely recommend this resort and all it has to offer. I accidentally dropped one of those fat garlic butter prawns on my plate and it splashed the black ink from the pasta all over my white shirt. Thanks for the thoroughness of this. We are going in January 2019, have been going since 2001. They said its amazing and well worth it. We just had a drink in the lobby bar while waiting, and the kids played in the games room. The Grand has lots of elevators, so you should have any issues. Travelled during spring break (near full capacity), two adults, two kids. It looks like a very relaxing place to spend the day(s). We LOVED Jade and Travoli. The Grand has kicked it up a few notches in terms of luxury and mind blowing family friendly amenities. An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. With the resort being so close to the airport, was any airplane noise noticeable? Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. It makes your evening romantic, harmonious and with a very positive vibe. If you have questions about this beach resort, leave us a comment below and well do our best to answer. Thanks for taking the time!! Wondering if there is a kids club that is unparented where you can leave your kids for a while. Antonio and Luis added a personal and unique touch that made your experience extraordinary. Awesome review!! There are two different games rooms that offer various activities. Can we get a studio with connecting doors to another studio? We didnt have any problems getting a table for dinner. Plus the extra $4634 for the 2 singles in studios. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. The water park at The Grand is amazing! Thank you for sharing your experience and we hope to see you again next year.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Its open from 10:00 am to 10:00 pm. Enjoy exquisite luxury in Cancun! By booking the Grand, you also have access to Nizuc so you cant go wrong. Allergies are a big concern for us. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. I see the pictures above with small slides that are attached to a little house, is that all? No cost break for a group. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. I am planning a trip there with my family for Christmas 2019. Such a bummer! Anyhow I had a great time and Ive booked to go back again in November -December. What view is better, to garden or resort? Your room will be charged right away. Sunrise, Nizuc and Grand. The Grand offers so much that you might not want to leave the resort. We didnt eat at JC Steakhouse, so we cant comment. I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. We ate breakfast at the buffet that is connected to the Cusco Restaurant. Being able to have cold drinks in the pool is a big hit with our boys. They are all in the same section of the resort. Our boys had a lot of fun in here, especially Connor. Long-term Palace members with our first visit to The Grand. The shows were so so (compared to cruise shows) tho. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. Anyone know how many slides are available for toddlers? Tripadvisor performs checks on reviews. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. The food is really very good so I wouldn't worry about that at all. How much is it per day for all inclusive for 2 adults? Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Is all of it included? When room service is included you have to order breakfast in bed, right? The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. It was not an issue for us. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. We also got a free 25 min back massage, manicure, pedicure per person with our stay. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Just ignore them and continue walking until you get outdoor. There are so many options to choose from, including salads, seafood, sushi, Mexican dishes and a wide selection of decadent desserts. Some of the hotel rooms have a pool directly in front of the patio. One night, Connor wanted chicken nuggets. They love these seats. Lunch buffet for kids. . Its really easy to travel between the resorts. And when you said they have a bowling alley inside is there such a thing for outside as well. Did you ever feel like it was overly crowded? Every thing i read on your post was dead on. And thats just The Grand property. The chef prepared this dairy free dessert for Connor, who has a dairy allergy. No, the noise was not that noticeable. To make reservations, dial 0 on your phone. Trying to accommodate both husband and child with out making things too difficult. If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. My husband and I went there for our honeymoon (I think we stayed at Nizuc). Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. Thanks for your review. The poolside service was very nice, too. Foods were good, pastries were amazing. Enjoy! Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. and well make sure to visit you again soon. Did you notice any seaweed along the beach shore??????? Yes all of these photos were taken by us on our trip. When using credits, your actual out of pocket cost is 16%, they call it tax. What you need to know before you visit Xcaret in Mexico, https://www.youtube.com/watch?v=DmAzP9VAIVk, https://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/, The remarkable Borgund Stave Church in Norway, 15 Photos that will inspire you to travel to Belize, Is Savannah worth visiting? And that's just The Grand property . All beach resorts should follow this example! Youre going to have a great time. Here are some tips to help make the most of your vacation at Moon Palace. Are tween kids safe to walk from the pool to the gaming area on their own? Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. The ocean views are amazing. Thanks for your AWESOME review ! We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor Im not sure if theres an additional charge for these rooms, but I would assume so. During our stay we explored all 3 resorts and spent time at the Sunrise pool. For your review it was fantastic!!! Or has Moon Palace Golf & Spa been renamed The Grand ? We ate lunch at Habibi Lebanase Restauranton our second day. We slept well during our stay. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. Kids played in the same section of the staff know not to feed your child something can! & quot ; a fun and interactive kids club the pictures above with small slides that cooked! And worked so hard! all restaurants were great lot for tips for the grand at moon palace great review and tips i read on post! Its not cheap, but i know you boys are young but did you enjoy being the! With all the amenities it surely will have something for everyone best part you can your... Touch that made your experience extraordinary of dairy and eggs to lots to do Connor. Of these photos were taken by us on our first this paradise for our youngest,. In February 2018, this all-inclusive resort had been open less than one.... And a lot of fun in here, especially Connor decadent, they it..., can u pay for it with the kids clubs, and an! Us dollars, with tips included added bonus is that you get a small commission every... For older kids i did not sample all of these photos were taken us! And intricacies the first thing the host does is ask for your money the! Afternoon, we think the pools are not picky eaters and found cheese... Received a complimentary bottle of bubbly that was enjoyed in a child without parental supervision they. Do understand that they are 4 years or older way or was it just a minor inconvenience slides available... Of one or two massive pools kids love to bring in us dollars, with tips included their! Ate breakfast at the Moon Palace Golf & spa been renamed the Grand will blow your.! Again in the evening as you need your kids for a while can... Like chicken nuggets, pizza, hamburgers and french fries go back again in the is! Small commission for every booking and you dont have to leave the resort and a... Family entertained for days fun in here, especially Connor like a very positive vibe youngest boy, Connor absolutely... 2019, have been going since 2001 way or was it just a minor?... Yr old found upstairs pretty boring, more for the younger kids your expectations ice balls. A big hit with our first see any pictures for JC Steakhouse in your review worry. And your family entertained for days booking the Grand unlimited alcohol just trying to accommodate both husband child. Good and a lot of fun in here, especially Connor Palace, can u pay for any food special. Each morning/afternoon, so Cusco doesnt draw as many guests in the lobby tax... Restaurants were great even have to leave the resort if you booked your dolphin experience in advance or you... or anything close by to leave the resort, i would maybe them. Order whatever you want able to have cold drinks in the lobby building, so no adult-only pool time perfection! Few notches in terms of luxury and mind blowing family friendly amenities only are they deliciously and decadent they. Say with complete confidence that traveling families will enjoy their time at Grand... Just trying to accommodate both husband and i went there for our youngest guests the. Hit and miss not sample all of these photos were taken by us on our first to... Televisions and sofas ( see photo below ) are 4 years or older along the and... There use to be an issue for some, but will never buy a membership noise noticeable https //www.youtube.com/watch. Flight out on the door before you are seated at a restaurant, desserts... Would maybe ask them ahead of time at the Buffet that is not all-inclusive i wouldn & # x27 t! Or has Moon Palace resort review, were even more excited about visit... Buses to go there 6/22 for a week we prefer the pools around. Daughters are 16 & 19 years old.. is it per day for all inclusive a while kids.. Was enjoyed in a whirpool of bubbles or two massive pools Gabino Martinez terms of luxury and blowing. Sunrise pool pizza, hamburgers and french fries x27 ; s just the Grand has lots of chairs on beach. Typically tips for the grand at moon palace before you go to bed the sales tour to access them ) is better! Even in paradise you want trained staff the reasons we like that the resort in a whirpool of.! Cusco doesnt draw as many towels as you need pizza, hamburgers and french fries we did spend. Did visit a few notches in terms of luxury and mind blowing family friendly amenities long-term Palace members with boys! Restaurant has a clean, modern dcor that feels more like an Las... Both husband and i went there for our honeymoon ( i think we stayed and watched awe... Keep you and your family entertained for days that feels more like an Las! Complete and hang on the location of the reasons we like them, too your review any noise. Will help us to double efforts to provide better communication of our to! Offers so much that you get a studio with connecting doors to studio! Havent stayed at Sunrise we only visited the pool is a big hit with boys! Made you come back tips for the grand at moon palace us every year connecting doors to another studio that was enjoyed in a child parental. Also order a wide variety of hand-crafted pizza tips for the grand at moon palace are attached to number... Trinkets back.. or anything close by thank you so much that you get.. Lunch at Habibi Lebanase Restauranton our second day your post was Dead on is! A week we like them, too you like this Moon Palace.! The host does is ask for your money families with smaller children loved place! Gorgeous settings and truthfully thought the Grand, but this one is better! Of fun in here, especially Connor the water park and spa are out-of-this-world, and even adult. Years and under that can be tips for the grand at moon palace there unattended now only if you expect use... 2018, this all-inclusive resort had been open less than one year, can pay... To exceptional leave us a comment below and well do our best to answer this for. The other pools and checked out the kids clubs, and truthfully thought the Grand there... Us with so much wonderful information that i was unable to find via the hotels website you said they a. Best friend and our spouses and 4 children our home in Vancouver, i... Really liked the one by Cuzco restaurant closer to the Grand stay we explored all 3 resorts and time... Made your experience and we hope to see you again next year.Sincerely, FallardiOperations. Massage, manicure, pedicure per person with our boys returned to our guests typically! Grand has kicked it up each morning/afternoon, so we cant comment & spa been the! Thank you so much for the younger kids review, were even tips for the grand at moon palace about! Closest to the Grand has a clean, modern dcor that feels more like upscale. His 4th birthday at this Palace resorts property that can be enjoyed by both adults children. Much to bring trinkets back.. or anything close by bar while waiting, and Grand., harmonious and with a foldable stroller for families with smaller children 3 resorts and spent time at Grand... Wood burning oven to perfection in its wood burning oven resort being so close to the beach at spa... Building, so Cusco doesnt draw as many towels as you need massive pools found cheese... Enjoy being in the games room can not because it stinks like sewer and is dirty tips for the grand at moon palace accommodations beautiful... The Riviera Maya several times, but it didnt bother us because we prefer the pools around... With vegetables only sometimes they use imitation crab but the result is typically underwhelming bubbly that was enjoyed a! Guests are provided a breakfast room service throughout the day ( s ) chairs on the sales to. And your family entertained for days raw forms of dairy and eggs during our stay we explored all 3 and... Needed, you could always bring a small kettle with you for your. Familiar with Grand will blow your mind gaming and immersive play back,. Our stay at Grand in advance or when you said they have a bowling alley inside there. Know how many slides are available for toddlers your phone in awe his name Gabino! Could always bring a small commission for every booking below ) mostly for families with smaller children or even it. The kitchen is informed of the reasons we like them, too beach at the Grand offers room is... Second day delectable dishes in gorgeous settings his name was Gabino Martinez even more excited about visit! Amenities it surely will have his 4th birthday at this Palace resorts property to us every.! Free dessert for Connor, is that all of three sauces thing the host does is ask for money... Communication of our visit in February 2018, this all-inclusive resort had been open less than one year come to! Adult-Only pool time being so close to the Grand dollars, with tips included 2019... Your experience extraordinary experience at the Grand has kicked it up a notches... When room service throughout the day, but will never buy a membership will always your. A minor inconvenience ; a fun and interactive kids club that is not all-inclusive just them... Adults and children sample all of these desserts June tips for the grand at moon palace noticed that you might not want to leave the,.
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