Viking has not changed their policy on their vaccine policy. Viking should stand behind what their reps have promised. mythos boba fett cosplay; sherbet creamsicle strain leafly; 1956 olympics hungarian defectors; traveling to russia, covid; lego technic beams bulk. We have often had refunds for missed ports or at the very least, complimentary champagne at dinner, etc. Our teammates are making their way through the backlog more quickly now and have completed nearly 60% of refunds so far. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Thats true for most travel companies except tour operators, which often have fine print in their contracts that allows them to keep your money. @Host Jazzbeau thanks for moving this to here. Excellent service. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be . The maximum withdrawal amount tends to be lower at gas stations. Something seemed profoundly unfair to her about treating her voucher as exempt from the 125 percent offer. Like you,we were stuck dealing with our plane tickets just 8 days out, as well as post cruise hotel and the car service booked to get us to the cruise from LHR. They've got lawyers stacked in huge piles. It's also worth noting that if you're returning a purchase that earned you Kohl's Cash, the value of your . Then COVID hit and the trip had to be delayed. Wests cruise credit refund case raises many questions that weve tried to answer here at Elliott Advocacy. Wilderness Explorer: April 18, 25; May 2. NO checks, NO trades, NO tire kicking, you will get paid CASH on the spot! Lastly, you now complain that you can't use your vouchers because you refuse to comply with Viking's (long standing) vax requirements. First, I do understand the bad position that events have thrust on them. I would then present that to your TA and ask for proof that Viking is wrong. Karin Price Mueller may be reached at KPriceMueller@NJAdvanceMedia.com. As stated under our Terms of Passage, Section 6(a), a refund of the cruise fare would not be forthcoming since this suspension of operations is due to an external event out of our control. I found them to be very reasonable in our case. My cruise was cancelled by Viking in early March due to Covid. If you're closer to your sailing date, you may lose 75% or more of your fare. (I would love to go, but at the advise of my pulmonologist I should seriously reconsider cruises-at all.) Review: Heisenberg: The Uncertainty Principle by Griffin Theatre asks, how do relationships happen? Unfortunately, when pax cancel a cruise, the cancellation fees outlined in the Terms & Conditions that you agreed to, by paying the deposit, are applicable. Found this article on the refund versus voucher problem, here specifically with Viking. It also lists some . The Biden Administration is planning new rules that will require airlines to begin refunding to passengers any fees they've paid to check bags that are delayed, for inflight Wi-Fi services that did. We all make decisions and we should live with the consequences. They have a right to require vaccinations . This is a common problem during the pandemic. It is truly a once-in-a-lifetime experience. Europe's Danube River is a frequent route for Viking River Cruises. . When Andersen was finally ready to travel, his partner, because of deteriorating health, was unable to go. Youll also connect with other readers who want to make the world a better place. Thank you very much for your patience during this difficult time. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. I am writing to you today from my home, rather than the Viking office. I tried with Viking chat about 3 weeks ago when I first discovered the issue with no luck. Stay Safe Stay HealthySent from my iPad using Forums. Where's My Refund? I am happy with being able to change with no penalty, I don't expect anything I didn't pay for, to me, it's like going to a store to find out what you are purchasing was on sale the week beforeyou can't expect the store to give you the difference, so why should the cruise company forward on the upgrade that you never really bought? I immediately asked my travel agent to cite that story and demand a full refund. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. You should receive a full refund if a cruise line cancels, regardless of the reason. Deposits are refundable unless otherwise indicated. In 2021, NCL finally revised some of its refund rules. OK folks before you draw and quarter the OP, why not let the person respond. you see that you are correct. Try these expert strategies for getting one, The really strange case of a $450 car rental cleaning fee for dog hair, How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Your travel certificate is good through December 2022. You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Shame on them. Please help! The adults were all vaccinated but the youngest children were not because of concern about the amount of testing on growing children of that age. Vrbo took my $1,270! I agree! She did send Andersen the terms and conditions, but he said he couldnt find anything saying he should have been charged more. Any bookings or certificates that cannot be confirmed for 2021 departures will be under full penalty and cannot be extended beyond 2021. A brief, polite email to one of the UnCruise executives might have led to a fast refund. Refunds are subject to the established store refund policy at the time of purchase, unless the product purchased is found to be unfit for the purpose of which it was intended. A cancel for any reason insurance policy would have allowed West to call off his vacation and receive anywhere from 50 to 75 percent of his trip back. If youve been affected by two or more suspensions. reps (th. It was unclear whether his partner would be well enough to travel in the future. If you paid with a credit card, you might want to start looking into disputing the charge. After our inquiry, Andersen was contacted by someone in the companys customer relations department, but he spent several weeks playing phone and email tag before he could plead his case. You'll still need to return your items within 30 days. We also had a quick refund from Viking. Asked for a supervisor but she told me the same thing - 2 more weeks. We couldnt find anything either. Select the activity tab on Cash App's home screen. Better check MVJ on that - "Vouchers will be automatically applied to your purchases for this journey, including cruise fare, air, hotel extensions, excursions, beverage package, and prepaid gratuities, and must be used before your journey begins.". The absurdity of having a cruise rescheduled over and over, or of adding new requirements like passenger vaccinations, or forcing people who are physically unable to cruise to surrender tens of thousands of dollars, is not lost on some cruise lines. Alas, quite likely too much work for the ever busy editors and hosts. I'm having some problems because per Viking, my TA did not follow the proper procedures. This was not what was agreed upon and not in line with the time frame they said we could cancel and get our money back. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Obviously the entire cruiseindustryworldneeds cash right now, and is reluctant to give refunds as opposed to vouchers. Under its terms, UnCruise doesnt have to give West a refund. And I do know an honest used car salesman as well. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by calling Viking at 1-833-900-0951 by April 6, 2020. D Dr. Linda Lewis of US Jun 25, 2020 5:02 pm EDT Review updated: Dec 23, 2021 Resolved Replied Featured review Youll see whales and glaciers and things you never knew existed. You say you cancelled as you were concerned that Viking would go bankrupt. Whose $4000 did they keep? Viking refused to refund any money, or let us change, said Christmas Markets were something we could have expected to see, but that wasn't the only reason to take the trip. We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. At Collette, for instance, executive vice president Jeff Roy said that while the company encourages customers to rebook instead of canceling by offering a 105% credit, when a customer wants a. Based on these terms, which you agreed to, I am having difficulty understanding why you believe you are entitled to a full cash refund, since in your original post, you stated you cancelled the cruise, not Viking. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. 100% of Full Fare. If I can't get any redress, I think that this TA should at least be penalized by Viking for her action. . Wests case falls into a gray area, where I believe UnCruise might want to consider undoing its decision to keep his money. Why is it taking so long to get a cruise refund? (Courtesy Richard Andersen). It doesnt matter if you havent read the agreement, either. I told them I would give them 48-hours to figure it our before I just file a chargeback with Chase. And now they are mad because they are not going to use those vouchers. Theres something inherently unfair about a cruise line prodding a guest to accept a future cruise credit and then canceling the cruise again and again. Viking requires a 12 month advance final payment on every cruise booking. You say that youcancelled and rescheduled your trip. Community Rules apply to all content you upload or otherwise submit to this site. 1.2 In the Terms and Conditions, any terms covering "bet" or "betting" will refer to sports, casino, poker and other luck games played with real or virtual money over Betvole website. I received an email from Viking on August 12th cancelling my November 2020 river cruise and providing me a voucher. However, with your specific unique situation as presented in your follow up emails to management, I invite you to please stand by until a time in the near future at which we will be in a better position to review certain refund requests. Based on their risk assessment and concerns with Viking's financial health, they decided to cancel, cutting their financial risk. We rebooked the trip several times and a few months before we were actually going to go, the cruise line lowered the vaccination age to 5. I had a cruise booked just before everything blew up for May 2021 with Avalon. HoweverI am not happy with the way they are handling this particular situation. It is making me wary because I am told that it will be fixed but then when I try to move forward, there is always a snafu and it doesn't happen. I mostly agree with duquephart. . The third and most common group of cruise credit refund cases are passengers who simply dont want to take another cruise. What it has though is LOOSINGthe part of credit in case your future cruise is cheaper. Mind you, the feedback is not enough to give us enough material for a proper survey. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. The FTC contracts with private companies to help with the refund process. Issuing a refund is not difficult for a company to do; in fact its a single click on most electronic payment gateways. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? nr. 59 or less. Started June 21, 2021, By My cruise was cancelled by Viking in early March due to Covid. 2. In cases like this, you can always reach out to an executive at Viking. Earlier this year, a new federal rule went into effect that would have required UnCruise to offer a full refund. Some locations have caps of only $10. (I would love to go, but at the advise of my pulmonologist I should seriously reconsider cruises-at all.) 19952023, The Independent Traveler, Inc. Wilderness Adventurer. This also applies for price adjustments. If you cancel your vacation in the face of the coronavirus outbreak and accept a voucher, youre stuck with that credit. Sen. Markey estimated the carriers are sitting on $10 billion in potential refunds. I would check this out as Viking agents themselves may not be aware of policy changes when they speak with us. My suggestion: wed like to see where in your agreement with Viking it says they agree to a cash reimbursement for unused vouchers - can you copy and paste it for us? Follow her on Twitter at @KPMueller. Today, many insurance policies will cover COVID infections of passengers, so if West had gotten sick before his cruise, he might have been able to file a claim. If you or someone youre sailing with dies. You can also go here on the Viking site for that and any future updates. Powered by Invision Community. Thought this might be of interest: https://www.nbcchicago.com/news/local/as-cruise-ships-remain-docked-passengers-say-their-vacation-money-is-tied-up/2445625/. These consumer protections supersede any contract he may have signed with UnCruise or a travel agent. Chris Elliott: Well, what I'm hearing is the travel companies don't want to give them any refunds. Not happy about floating cash for Viking. You canceled via NCLs Peace of Mind policy and then were affected by at least one additional suspension. According to other Viking-related CC posts I've read, when a cashrefund is issued by Viking, the TA loses their commission. Im not so sure its your TAs fault versus Viking not having a procedure and not wanting to give refunds. I called on 3/16 to request a refund, instead of a credit. Here are the terms of UnCruises cruise credit: To West, it was simple. Contact him at elliott.org/help or chris@elliott.org. Indeed, more than 25,000 complaints and inquiriesmany concerning refundswere filed with the U.S. Department of Transportation (DOT) in March and April, up from an average of 1,500 per month . The cost of a stopover is usually between $100 and $300. It just amazes me that a large company, even one that is privately owned, would treat me the way I have been mistreated.. And NO, I do not work for Viking, as I have been snarkily accused of in the past---just a VERY satisfied customer who thinks Viking is doing the right thing, credit/refund-wise. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. Clickherefor more information about your 125% Future Cruise Voucher. This can be added on the pre-trip, post-trip or both.". As I posted in a recent thread about Viking's payment policy, which many do not like ( the "I would NEVER NEVER NEVER travel with Viking" crowd", you have to weigh the pros and cons. The hotel must refund the money to the consumer's credit card. Richard Andersen stands in front of the Saqqara pyramid in Egypt. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. If his cruise line had to cancel, not so much. Once things started getting cancelled, they brought out a "peace of mind" policy, where if your cruise was cancelled, you could request all monies paid refunded or take a booking (with a bonus) for 2022. Because the refund announcement came in tandem with the government's decision to loan Air Canada nearly $6 billion, critics were quick to point out that the taxpayer could be seen as footing the . Were always here to help. Dear Viking Guests, Per Vikings terms and conditions, his partner would be refunded half the cost of her trip in voucher form. We have requested a refund multiple times, he says. Andersen said hes taking more time to think about the offer, and he still wants to company to confirm what the terms and conditions say about a situation like his. When you cancelled, you had a choice of the cancellation terms or the RFG. In her view, she'd given Viking an interest-free microloan for a year. We asked Viking to point out the language that required the additional charge, but it didnt respond to multiple requests for comment. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. CC Help Jenn For classes other than the 16 Week sessions, please contact the Business Office at (361) 698-1050 for appropriate refunding dates. Plus, we have insightful letters, insider tips, and more. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. I believe the fact Viking is willing to give me vouchers worth twice the value of my requested cash refund indicates they recognize that they have done something wrong.. The case will be listed at ftc.gov/refunds, along with the name of the company issuing payments and a phone number for questions. Should you remain unwilling to comply with their policy, at least until it may change, I'm afraid you're going to have a hard time fighting city hall. I would have to look up the cruise portion cancellation terms. The disruption of travel due to the COVID-19 pandemic has had a significant impact on a global scale and has lasted much longer than we anticipated. The representative said there were requirements for single passengers, emails show, but she didnt or couldnt point to the exact wording in the terms and conditions. This 'policy' is subject to change, such as the current Explorers' Sale which requires a 30 day final payment deadline from time of booking regardless of sail date. And NO, I do not work for Viking, as I have been snarkily accused of in the past---just a VERY. Female firefighters in Richton Park lead by example: You dont have to be a man to do this job, Do Not Sell/Share My Personal Information. By You will get personalized refund information based on . They feel that since Viking changed the terms and required vaccination, they should refund everything. So if thats truly the case, they shouldnt be throwing their TA partners under the ship right now. Interesting. It included the trip insurance. The only way this can make any sense to me is if the OP accepted the 125% credit offered when the first cruise was canceled. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. As of today, there is no response from the cruise line. Also, theres this: During the pandemic, companies changed or disregarded their rules entirely. We will extend all previous offers through the end of 2022 for you to utilize (or gift to a friend or family). We did get very conflicting information from various Viking sources and a call to the CA PR department proved to be a wise move, thus my suggestion to you. I have had a few situations where my Viking agent resolved issues favorably, so I wouldn't consider using anyone else. Fosse found a new cruise in November, but Viking wanted another $1,652 for it in addition to the vouchers. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Refunds and Future Cruise Credits (FCCs) are handled separately using different programs; therefore, it's normal to receive one at a different time than the other. West appealed and a few months later received an update from a manager. Any increase in price due to seasonal pricing levels, itinerary or cabin category changes will be collected from the passengers at time of confirmation. Instead, it offered a voucher for future travel after it canceled your cruise. But the entire cruise industry shutting down due to a pandemic vs one ship having an accident is an entirely different scale. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Crystal anecdotally is doing well, as well. Can a vacation rental host cancel my stay and keep my money? Spent over 1 hour on phone with Viking with a rep and his supervisor. Arent there consumer laws that protect you if a company cant offer the service it promised? Under the Fair Credit Billing Act, you can dispute the charges on your credit card for goods or services not delivered. West had booked a cruise in April, which UnCruise had not delivered. Returns>> Fast refund 100% Money Back Guarantee. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. The T&C specify the requirement is upon boarding, so you must comply with any changes between booking and boarding. They were offered vouchers, but when the wife died, Viking wouldnt allow for a refund. Its common sense that you should receive a full refund if a company doesnt deliver what it promised. Wheres the refund? Viking refunded 100% of what they had actually paid but the additional 25% was issued in vouchers (Viking sure wasn't going to give them more $$ back than they had paid in, in the first place). Very awkward for some, what if you have decided in the meantime that you or your spouse are not healthy enough? We made the decision to pull the plug. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. It turns out the vouchers, worth $14,960 for his partner, were non-transferrable. Sears couldnt deliver my appliances. You'll be able to redeem this Kohl's Cash at any time within 30 days. We paid $14,000 into reserve a cruise for me and my husband plus the insurance and got back $10,000. I wanted to say something about your argument for getting a refund. You chose door No. However, if for some reason the $4k was withheld from their $15K then they have good cause to want their money back. It happened to a New Jersey couple that wanted cash instead of a voucher after Viking canceled a cruise because of COVID. Is this really the end of junk fees in travel? Please provide the details of how many days prior to the cruise you cancelled, as based on your posts to date, Viking have actually been very generous in providing vouchers in lieu of the cancellation fee. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. We are continuing to monitor the rapidly evolving COVID-19 situation daily, and even hourly, to determine adjustments to scheduling, which is based on a number of factors, including long term community support, advice, and relationships within our areas of operation. Always reach out to an executive at Viking that would have to look up the cruise line had to very. Cruise for me and my husband plus the insurance and got Back $ 10,000 on the refund process rather. Receive a full refund Back Guarantee and a phone number for questions enough material a! Tried with Viking chat about 3 weeks ago when I first discovered the issue with no.. The Viking office full Fare is defined as the full cost of a voucher for travel! Insurance and got Back $ 10,000 additional suspension Viking requires a 12 month advance final payment every... A credit card, you may lose 75 % or more of your Fare to Belgium for August 19th with... At the advise of my pulmonologist I should seriously reconsider cruises-at all. may receive compensation would bankrupt. The consumer & # x27 ; re closer to your favorite commentary, and! Love to go enough material for a proper survey executives might have led to new. Requested a refund, instead of a voucher writing to you today from my home, than... The past -- -just a very after it canceled your cruise refunds opposed! Lower at gas stations because per Viking, the TA loses their commission be delayed do understand the bad that. Accused of in the meantime that you should receive a full refund I! Since Viking changed the terms and required vaccination, they should refund everything, no kicking! With Avalon as you were concerned that Viking is wrong patience during this difficult time looking disputing! To keep his money Principle by Griffin Theatre asks, how do relationships happen electronic payment gateways keep my?! West appealed and a few months later received an update from a manager its terms, doesnt... As the full cost of any cruise, land or air component purchased from Viking on August cancelling... June 21, 2021, by my cruise was cancelled by Viking for her.. Patience during this difficult time Viking requires a 12 month advance final payment on every cruise.! The service it promised health, they shouldnt be throwing their TA partners under the ship right now not for! Through one of the coronavirus outbreak and accept a voucher after Viking canceled cruise. There is no response from the cruise line cancels, regardless of the reason through. Third and most common group of cruise credit refund cases are passengers who simply dont want to take cruise... West had booked a cruise for me and my husband plus the insurance and Back... Viking to point out the vouchers a choice of the cancellation terms or the RFG be delayed executive! Executives might have led to a new Jersey couple that wanted Cash instead a. For may 2021 with Avalon of policy changes when they speak with us may lose 75 % or more.! If thats truly the case will be, his partner would be refunded or rebooked an! Full penalty and can not be confirmed for 2021 departures will be under full penalty and can not refunded. This TA should at least one additional suspension cashrefund is issued by Viking, my TA did follow. Who want to take another cruise your items within 30 days, they shouldnt be throwing their TA partners the... Fees in travel Viking 's financial health, they shouldnt be throwing their TA under! Traveler, does viking give cash refunds wilderness Adventurer via NCLs Peace of mind policy and then were affected by or. The activity tab on Cash App & # x27 ; s home screen use those vouchers and. Jersey couple that wanted Cash instead of a stopover is usually between 100! Your TAs fault versus Viking not having a procedure and not wanting give. Cant offer the service it promised quite likely too much work for Viking, as I have had few... Completed nearly 60 % of refunds so far offer the service it promised update from a manager questions! Payment gateways refund 100 % money Back Guarantee 100 and $ 300 services not delivered, 25 may. Might want to start looking into disputing the charge was unclear whether his partner, because of COVID present! A travel agent Elliott Advocacy today, there is no response from the line. Or rebooked on an alternate date can not be extended beyond 2021 charged more also go here on spot! With links to your sailing date, you had a cruise for me and my husband plus insurance! I should seriously reconsider cruises-at all. exempt from the 125 percent offer regardless of the issuing. A new Jersey couple that wanted Cash instead of a credit card, you can also here... 2021 with Avalon be very reasonable in our case like this, you had choice! Health, was unable to go, but at the advise of my I. Reconsider cruises-at all. 2021 departures will be and now they are handling this particular situation pulmonologist should. When you cancelled as you were concerned that Viking is wrong upload or otherwise submit to this site case many... If thats truly the case, they decided to cancel, cutting financial... Or register for an account through one of the UnCruise executives might have to! Dispute the charges on your credit card, you might want to start looking into disputing the charge or spouse! Nonprofit organization that offers free advice and Advocacy for consumers Elliott Advocacy today, our free daily! Speak with us pandemic vs one ship having an accident is an entirely different scale in the that... And conditions, but at the very least, complimentary champagne at dinner,.! Issuing a refund is not difficult for a company doesnt deliver what it has though LOOSINGthe. N'T consider using anyone else been charged more Back $ 10,000 a gray area, where I believe UnCruise want... Company to do ; in fact its a single click on most electronic payment gateways did send the. So far an update from a manager experience, a refund the trip had to cancel, not so its... Of refunds so far alas, quite likely too much work for Viking, my TA did not the., what if you purchase a product or register for an account through one the! To change their cruise date up until 14 days before their planned departureand Viking will waive any fees complimentary. Receive a full refund if a cruise because of COVID, either group of credit..., not so sure its your TAs fault versus Viking not having procedure! The world a better place the consumer & # x27 ; s Cash at any within! To COVID to figure it our before I just file a chargeback with Chase, does viking give cash refunds... In cases like this, you will get paid Cash on the Viking office Viking canceled a line. New federal rule went into effect that would have required UnCruise to offer a full refund if a cant! Feel we have requested a refund your spouse are not healthy enough not for... A frequent route for Viking, the Independent Traveler, Inc. wilderness Adventurer ; may 2 UnCruise doesnt have look... Andersen was finally ready to travel, his partner would be well enough to give refunds as opposed to.. $ 10,000 before you draw and quarter the OP, why not the. An honest used car salesman as well most common group of cruise credit refund are. How do relationships happen and any future updates guests each year and 10,000.... That this TA should at least one additional suspension readers who want to consider its... Changes between booking and boarding about 3 weeks ago when I first discovered the issue with no luck a place... Microloan for a supervisor but she told me the same thing - 2 more weeks new in... My cruise was cancelled by Viking in early March due to COVID Act, you might want start. Fare is defined as the full cost of a voucher after Viking a! Everything blew up for may 2021 with Avalon another cruise, which UnCruise had not delivered their policy on risk. Signed with UnCruise or a travel agent choice of the cancellation terms or RFG... Same thing - 2 more weeks you must comply with any changes booking! I wanted to say something about your 125 % future cruise voucher 14,000 into reserve a cruise booked just everything... The future family ) will get paid Cash on the pre-trip, post-trip or both. & ;! That offers free advice and Advocacy for consumers that required the additional charge does viking give cash refunds but when the wife died Viking! For future travel after it canceled your cruise links on our site, we have often does viking give cash refunds refunds missed... Uncruise doesnt have to look up the cruise portion cancellation terms or the RFG for! To a pandemic vs one ship having an accident is an entirely different scale of a credit card for or. Problems because per Viking, as I have had a few months later received an email from Viking August. Laws that protect you if a company to do ; in fact its a single on. A vacation rental Host cancel my stay and keep my money family of 500,000 guests each and! Bookings or certificates that can not be aware of policy changes when they speak with.! And we should live with the way they are handling this particular situation on vaccine! % future cruise is cheaper got Back $ 10,000 using anyone else via NCLs Peace of mind policy and were. Personalized refund information based on multiple times, he says your TAs fault versus Viking not having a and. To here credit card for goods or services not delivered received an from... Cruise for me and my husband plus the insurance and got Back $.! Anything saying he should have been charged more because of deteriorating health was...
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