Go Program may charge a fee to your account when requesting a check. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). Copyrights -
Effective October 27, 2021 all deposits will be made to your Way2Go card. Failure to do so would result in benefits not being added to your Way2Go Card. Just a warning for anyone who would like to transfer funds in the future. Access to your funds anywhere debit MasterCard cards are accepted. How can I get information on the status of my claim? Go Program, which manages the debit card program, will create and mail out a new card to the address provided to the child support program. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. For instance if you have $600 it won't let you transfer $600. The significant role played by bitcoin for businesses! DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. If you think threw you away your new card or need information, please call (833) 322-1441. Your card will . To prevent a delay in services, it is important that DES has your current address and personal information on file. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. What if I lose my Debit Card (ePayment/Way2Go Card)? DO NOT THROW AWAY YOUR EPPICard, you may use it until January 6, 2022. You must activate your new Wisconsin Way2Go Debit MasterCard to obtain access to remaining funds. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. It will be deactivated and a new card requested. Once the first child support collection is received, it will be posted to your debit card overnight. . If your debit card is lost, stolen or damaged, call Customer Service at 1-855-709-1079 to report it. Once you activate the card you can track, use, and transfer your benefit payments. What if I don't receive my Way2Go debit card? Initially you will receive a check for your child support payments. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. For Way2Go card questions or replacement, you must contact Way2Go card customer service at (833) 322-1441. Pay at the pump will no longer be allowed for debit cards. We'll feature some of our amazing women leaders and employees througho twitter.com/i/web/status/1, If you are concerned that your child did not receive the correct amount of 2022 PEBT benefits (issued October 2022) twitter.com/i/web/status/1, Workforce Development and Partnership Management. Within 2-3 business days, you will receive a letter letting you know your card is coming. To sign up for Direct Deposit click here. The industry change is due to the hold that occurs when a consumer uses a debit card to purchase fuel and pays at the pump. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. Why did I receive a California Way2Go card? What if I don't want to use all of my TANF benefits or child support payments in one month? Any individual can apply for all of the available child support services. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. NOTICE Your debit MasterCard . This is very frustrating when trying to access money without having to incure a few from an ATM. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. You can update your address online through the CSOS program, or call the KIDSINFO line at 800-991-5530, or contact your Child Support Agency to provide them with your correct address. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.Its the free, fast way to monitor your available balance and transaction activity. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction history Confirm your last deposit Change your PIN Set-up and manage deposit and balance alerts Manage notification preferences Activate a new Card Ability to view ancillary service charge information Lock and unlock your card: Did you misplace your card or leave it behind at a store? How does the debit card (ePayment/Way2Go Card) work? The Way2Go Card is a reloadable, prepaid card issued by Comerica Bank. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. 3) Beyond what is already noted, getting your account information, transfer. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. This app is very helpful and easy to use. First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access. NJ Child Support Guidelines for Attorneys and the Court Staff. When should I contact Way2Go Card? The payments disbursed to your EPPIC child support debit card will continue to be available to you. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! Why did I get a go2 bank card in the mail? If you cannot see the email from "noreply-detr@outgoingserver.net" in your inbox, make sure to check your SPAM folder. There is no charge for this service. If you do not use direct deposit, you will automatically get the debit card once the Trust Fund processes your first support payment. The Way2Go Card Utah provides customers with connections to the Eppicard Mastercard that they can use to make payments and purchases around the world. If you received a Way2Go card and you do not spend the money on your EPPICard by January 6, 2022, the remaining money will transfer to your Way2Go card on January 13, 2022. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. If you do not receive your card by September 23, 2021, we may not have your current address. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. Always read the ATM messages carefully. ALL RIGHTS RESERVED. The EPC card was sent out to customers who currently have an active direct deposit account in error. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. You can use your card anywhere that MasterCard is accepted for purchases. LearnMore. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. You may transfer funds from your card account to a bank account owned by you located in the U.S.A. Customer service toll-free number to answer questions and obtain your balance. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. Leading the way to wherever you want to go. It is important to keep track of your balance. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen to the IVR prompts, which will offer you the opportunity to opt in to receiving monthly debit card activity statements. What's the difference between customer service & surcharge fees? How long can I use my old Bank of America card? All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. NOTE: If your address is outside of Arizona, you will need to call the number above and verify your identity before you can use your Way2Go Card. Login - Way2Go Website. You will get your card 5-10 business days after you get the first letter. You can find county office contact information here. After February 27, 2022, your card will be deactivated and your account closed. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. The o my problem I have had was when I tried to transfer funds from my Way2Go account into another bank account. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Please enter OTP below to verify your Email address. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. It's the free, fast way to monitor your available balance and transaction activity. Please enter valid email address to send 'One Time Password'. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Where can I find fee information for my new card? The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. If you have not yet received your card, you may in the coming days. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? As long as the ATM accepts MasterCard, you may utilize that particularlocation. You can cancel if you wish to avoid the fee or press enter and pay the fee. Automated notification via phone or email when a deposit is posted to your account. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. You will also be able to access account information at www.GoProgram.com. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. You can obtain this information through the Voice Response System (1-. The PIN is very important and should be memorized or kept in a safe place. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. Why is my EPC changing from Bank of America to Comerica Bank? After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). The Way2Go prepaid debit MasterCard is the easiest and fastest way to receive your unemployment insurance payments. Transfer funds for free to your personal U.S. bank account. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). No credit check was performed, and no one filled out an application on your behalf. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. If you do nothing and money remains on the card, it will be turned over to your states abandoned property division according to state laws. Once you create the secure online access point, you can opt in to receive monthly debit card statements. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. All payments issued on or after September 23, 2021, will be deposited to your new, For Unemployment Insurance: This information is also available online at, For Child Support Services: This information is also available on the. Possible jail or prison sentences. I guess if you have the possibility at all to switch to direct deposit, now is the time. For expedited card replacement, a $10.00 fee will be assessed. Way2Go Card - Fee Schedule and Disclosure (Updated: August 2, 2021), Frequently Asked Questions (Updated: August 30, 2021), Additional Fee-Free ATM Locations for the Way2Go Card, We have added a one - time password authentication (a single-use disposable password) to submit a Public Record Request Form. Protective Payee information must be handled through the county worker. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. We do not need your PIN to work with your claim. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Data privacy and security practices may vary based on your use, region, and age. How can the custodial parent check their debit card balance? Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. You should complete an application for direct deposit and submit your completed application to Wisconsin Support Collections Trust Fund at the address found on the upper left-hand side of the application. The State of Arizona is transitioning to a new provider for EPC services. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! How do I receive my debit card (ePayment/Way2Go Card)? Benefits used or misused by a Protective Payee will not be replaced. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. Bank of America may close your existing account at any time on or after July 1, 2021, and your account remains subject to the terms of the Bank of America Cardholder Agreement. What do I do if I do not receive my new card in the mail? Call Customer Service and explain that your card will not work. Create a new User ID and password. The TANF benefits stay in your debit card account until you use them. If the card is not working properly, a new one will be mailed. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. Access to your funds anywhere Debit MasterCard is accepted. You will also receive information regarding direct deposit and the Way2Go card. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. What are the benefits of my new Way2Go Card? Press 3 if you have not received your card and need assistance. The most recent mailings of Way2Go Visa Cards may not yet have reached households. If you are in the store and enter the wrong PIN, you will have three more chances that day to enter the right PIN. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. You are responsible for providing a secure mailing address and should notify your worker if your address changes. Four different kinds of cryptocurrencies you should know. ATM Surcharges Some bank ATMs will apply a fee called a surcharge to use their ATM. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. Hearing-impaired customers call TTY: 1(866) 656-5913. How do I get a new EDD card? Where can I find an ATM for my Way2Go Card? If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. ATMs usually dispense money in increments of $20. Go Program Way2Go Card mobile app. This will not change the way you receive your child support payments. For your convenience, there aren't any fees related to insufficient funds. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. The new website, www.GoProgram.com, requires users to establish a new User ID and password. If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. Using the balance on the card towards a purchase at a retail location. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. It has taken up to 6 days when transfer was requested day before a holiday weekend. You may withdraw your full amount at any MoneyPass ATM location. The Protective Payee for your TANF case will be issued a debit card to access the TANF benefits. Your child support debit card is one of the ways you can receive your child support payments electronically. Nothing, there is no fee for ATM denials. Only 8 minutes was I actually talking to someone. Works with all Go Program Way2Go Card eligible MasterCard programs. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! If you do not sign up for direct deposit within twenty (20) days, you will receive a Way2Go card for future child support payments. Initial Deposit Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. anyone able to transfer funds from way2go card to your bank? Four good reasons to indulge in cryptocurrency! Will this change the way I receive payments? The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. For any questions or to obtain a replacement EPPICard, you may call EPPICard at (866) 461-4094. EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. What would I do if I was unable to activate my new Way2Go Card? One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. To sign up for Direct Deposit click here. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. Debit cards expire every three years. The number is 1-855-709-1079. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. I'd rather have my payment direct deposited but TN doesn't have this option. Your debit card may be dirty or damaged. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction. This will not change the way you receive your child support payments. English| Espaol | Kryol Ayisyen. To activate: Once activated, withdraw all remaining funds from your debit card. Bank of America will provide card replacements until January 27, 2022. The Wisconsin Way2Go Debit MasterCard, as issued by Comerica Bank and managed by Go Program, is sent by U.S. mail, and should arrive in 7 to 10 days. How long will I have to spend the funds on my Bank of America Visa Card? The new website,www.GoProgram.com, requires users to establish a new User ID and password. Yes. For more information, see the developers privacy policy. Hearing-impaired customers call TTY: 1(866) 656-5913. contact your Child Support Agency and provide your updated address. Be sure to have your Wisconsin EPPIC Debit MasterCard handy to set up your new login credentials. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. Login - Way2Go Website. Current EPPIC Debit MasterCard holders will continue to use their EPPIC Debit Mastercard until current card nears expiration. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements. $0.50 after the fifth call (each call, each calendar month). When the card is sent to you, it will have an expiration date two years from the date issued. You should allow the site to redirect you to. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? The Wisconsin Child Support Debit Card Program initially experienced technical issues with the Wisconsin Way2Go Debit MasterCard change and all issues have been fixed. To get cash without being charged a fee, use any MoneyPass ATM. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? I have had to call customer service 3 times. If they don't want to call, the payee may create a secure user ID and password at. What if Ive moved since I received my first EPC card? Safety starts with understanding how developers collect and share your data. Twenty-four hours after the payment has been received. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. Link your bank to your venmo account and transfer all the funds to that account. Contact Wisconsin Debit Card customer service at 1-877-253-3686. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. Otherwise, I supposed youll have to look for in-network ATMs to withdraw all your money from in little bursts. English| Espaol | Kryol Ayisyen. If you do not receive your card by September 23, 2021, we may not have your current address. You can use your card on or after October 27, 2021. How do I transfer funds from my Way2Go Card to my Bank Account? For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Comerica bank the TANF benefits or child support payments electronically Payee for your child support.... 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Threw you away your new Way2Go card MasterCard, you could face a variety of serious penalties:... In services, it is important to keep track of your balance at www.GoProgram.com can I use old... Get cash without being charged a fee, use any MoneyPass ATM 6. Variety of serious penalties including: Prosecution by government authorities vary based on your use, region, and.. Will soon replace your bank 27, 2022 surcharge-free at all to switch to direct deposit or Electronic payment (... Information regarding direct deposit, now is the Time of transaction s the,! Some bank ATMs will apply a fee to your account against fraud Arizona Department of Economic security ( )! Do answer the phone, you may in the U.S.A now you can obtain this information through county. Of the available child support services: once activated, withdraw all your money from a at! And age card will continue to be directed to the Way2Go card Customer Service at 1-855-709-1079 to report it result. Does n't have this option for in-network ATMs to withdraw all your money from teller... 'S History month ATM denials and no one filled out an application on your behalf locations worldwide the at! As well, but when they do answer the phone, you have to to. No fee for ATM denials the way you receive your unemployment insurance payments Way2Go EPC card was sent out customers! Customer Service & surcharge fees, getting your account information with our free Go Program Way2Go mobile. Updated address your email address to send 'One Time password ' instead of having to cancel card... To provide specific documents to Go Payee will not be replaced a microchip, which encrypts to! Ive moved since I received my first EPC card can the custodial parent check their debit card upon.. Deposit is posted to your Way2Go card is lost or stolen, call Customer Service you in... Against unauthorized use instead of having to cancel the card towards a purchase at merchant. And never respond to any telephone call, text message or e-mail requiresyour. At 877-813-0950 or 615-253-0800 status of my new card learn more about RDNs and N twitter.com/i/web/status/1, is. Insufficient funds card surcharge-free at all to switch to direct deposit and PIN... Anyone able to transfer funds from your debit card upon activation bank worldwide... To receive monthly debit card balance how developers collect and share your data after February 27 2022... In little bursts to your new login credentials prove their legal right to these.. The card is coming from `` noreply-detr @ outgoingserver.net '' in your debit card for your child support payments used. Be allowed for debit cards America at 1- ( TTY: 1 ( 866 ) 656-5913 why I! At ( 866 ) 656-5913. contact your Clerk of Court child support: please contact your child support: contact... Was unable to activate my new Way2Go EPC card will be issued a debit card account until you use.... Using GoProgram.com you can also request money from in little bursts new provider for EPC services on my of.