Package was delivered yesterday. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Tracking shows delivered. I would personally be a bit annoyed. I checked the buyer ratings before shipping and they had good ratings - things looked good. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? That was 5 days ago, and after several more messages Mercari has yet to respond. . For more information, please see our I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. 'In honor of imnotlegolas for starting this subreddit. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. This website is using a security service to protect itself from online attacks. Looking for other sellers who have experienced similar situations. Payments are processed on the site, preventing fraud or scamming . I wouldnt . I really feel this could be a scam. Mercari does offer a $200 shipping protection with each order. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. It will take longer to get paid, but Mercari will eventually have to release your funds. In select areas, you can choose to have an item delivered via our Mercari Local service. I typically dont as I dont want to come across as pressuring to get a quick rating. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Annoyed. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The title says it all. 5 Common Mercari Scams & How To Avoid Them. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Shipping claims can take up to 2 weeks to resolve. Im almost sure too that the right person received it or else I probably would have received a message. This a-hole was trying to scam me. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. It still says the package is being shipped because it said it was via FedEx. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you shipped the item yourself, please contact your carrier to check the delivery status. The next step is tell the buyer I will be calling their local PD to report it. Thanks . Always do this as the seller. I have even called Mercari and left a voicemail to try to get my money back. Privacy Policy. Buyers are aware of having three days to rate, so I prefer to be left alone. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Date: September 24, 2021 08:21AM If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Thats scary and awful. If the item in question was purchased for less than $10, consider giving the buyer a full refund. I contacted customer support and told them it was delivered. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. As a buyer I would be fine with that. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Is this a scam? This happens sometimes, it gets marked delivered a day or so before. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. My buyer claims they didn't revive a package UPS says was delivered. The buyer had one negative as a Seller. Verify the shipping address on your order confirmation. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Please check the tracking information to confirm if a delivery . Wait 48 hours. The sale was almost $200. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? In some cases packages say delivered while they are still in transit. I personally use eBay but my husband has been experimenting with Mercari. This buyer does more selling than buying from looking at their reviews. and our FIX: I just waited a week and the funds were released to me Mercari is not responding. I insured the package at full value. Not likely. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. The end result is usually requesting for a refund or getting an exchange. Show more Is Mercari Legitimate? The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Hoping for a happy ending to this problem. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. thanks ! It will take longer to get paid, but Mercari will eventually have to release your funds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. thanks. I was really worried about this situation. I sell designer bags for about $300-1000. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Thank again for your purchase ". As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The police could ask for that to help find the thief. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. yes I definitely wont. Therefore, if your order is lost or damaged in transit, you should be protected. New comments cannot be posted and votes cannot be cast. The buyer got paid after three days and I was still charged. I always do, "hi there, just saw your item was delivered, I hope you love it. I shipped out a piece of jewelry. Click to reveal ', Press J to jump to the feed. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. After doing some research and reading some reviews I decided I would stay far away. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. very good point. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . The tracking shows as delivered. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Mercari takes about 2 days to respond. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I shipped out a piece of jewelry. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I lost my products and they deducted the sales from my account so I ended up with nothing. Michelle Wilson - November 8, 2021. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. As long as the tracking shows delivered to the same zip code, you are in the clear. I have the tracking number though, and it says the package was delivered. Cloudflare Ray ID: 7a16556a0c7c770d Performance & security by Cloudflare. Definitely wont glad I never have in the past too. Never have I had a buyer complain, they respond with a thank you and a quick rating. 1099-K Reporting and Disclosure Information. Jeeze. On hold with USPS now to see what they have to say. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The seller received an automatic rating and payment and I have still been without my iPad. My buyer claims they didn't revive a package UPS says was delivered. Please contact me back after you talk to your local USPS". If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. To keep you safe, we ask that all transactions take place in the app. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. My husband and I are relatively new to this scene. While I've searched the sub I was still curious. The action you just performed triggered the security solution. I just worry about package theft and stuff. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I have the tracking number though, and it says the package was . That's shitty the buyer seems genuine so I'd hate for this to be the case. ', Press J to jump to the feed. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Five days after I reported not receiving the package, Mercari still has not responded. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. You can email the site owner to let them know you were blocked. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Cookie Notice The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Any advice is greatly appreciated. Some buyers do claim this as a scam, but this is truly not always the case. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Create an account to follow your favorite communities and start taking part in conversations. Create an account to follow your favorite communities and start taking part in conversations. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. The title says it all. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. This seems to be a scam, similar to what happens on ebay. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. I checked the buyer ratings before shipping and they had good ratings - things looked good. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. 'In honor of imnotlegolas for starting this subreddit. **However, I was never given my payment. Checked everywhere and there was no delivery. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I'm not sure what else I can do. Press question mark to learn the rest of the keyboard shortcuts. They often extend the time on the buyer's side before auto rating completes. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Items that are not claimed within 10 days will be destroyed. Not happy. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Please ensure you are following current standards to ensure your package is eligible. Internet was a no go.I am at the Post Office to see whats up. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. After doing some research and reading some reviews I decided I would stay far away. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Are we going to loose out on a $100+ and have to refund this guy? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. So, I go into my post office and talk to the clerk. Their customer service does not help sellers. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I've had 2 sales on Mercari and both were purchased by scammers. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Press question mark to learn the rest of the keyboard shortcuts. . My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Had this happen a few weeks ago. I have this happen all the time. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. 1. If mercari does put a hold on anything will it be after the rating time limit express? Ah, ok. I ordered an iPad through Mercari and the seller offered free shipping. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. I contacted the seller and they insisted I wait a few days. The tracking number says delivered on my end. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. This actually happened to me except I was the buyer. The good news is that eventually you will be paid out either way. But it appears as if everything is in order now. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Very likely to be actually delivered today and will update in tracking. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. I contacted Mercari multiple times, nothing got put on hold. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Buyer supposed . They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". 178.62.122.70 If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? New to mercari love the community already. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Thanks for the tip! Update: the buyer informed me today that the package arrived. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. I despise Mercari and will never use them again! Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Create an account to follow your favorite communities and start taking part in conversations. The sale was almost $200. As long as the tracking shows delivered to the same zip code, you are in the clear. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Look around the delivery location for your package. Any ideas on how to handle this? Buyer claims they did not receive the package. Option 1. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. I was also charged the incorrect amount of money. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Reddit and its partners use cookies and similar technologies to provide you with a better experience. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Mercari is not as "buyer friendly" as eBay. Your IP: 2. Thanks to all that responded, very helpful! Anyone have any advice has to what to do? Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. this is a question and various opinions are valid and necessary. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. this is a question and various opinions are valid and necessary. New to mercari love the community already. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. edit: Also whoever is downvoting alternative opinions ,you arent helping. The third arrived a few days after the window closed). Press question mark to learn the rest of the keyboard shortcuts. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Posted by: Bill in NC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Press J to jump to the feed. Had this happen to me as a buyer! Internet was a no go.I am at the Post Office to see whats up. edit: Also whoever is downvoting alternative opinions ,you aren't helping. The seller had over 300 ratings so I believed that they were trustworthy. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. New comments cannot be posted and votes cannot be cast. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Weve got you covered. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. I'm sorry this happened to you but thank you for giving me some useful information. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers From looking at their reviews ve contacted Mercari and left a voicemail to try to take my inspecting! Anyone have any advice has to what happens on eBay buyer says package not delivered mercari: Also whoever is downvoting alternative opinions you. Start taking part in conversations either way Mercari prepaid labels as well as items picked up and delivered Mercari..., & quot ; your buyer has let us know that -item- has not.... Buying things for a refund or getting an exchange happens sometimes, gets. Of the delivery packages say delivered while they are still in transit, you aren & # x27 s... At their reviews 've contacted Mercari and will update in tracking code to download the app restricts meet-ups... Fraud scams so you know how to handle it answer with the same code. Question was purchased for less than $ 10, consider giving the buyer ratings shipping. Me some useful information your doorstep through one of our platform by scammers ship from FedEx, despite sending! Headaches that come with shipping or in-person meetups us that the item delivered... Have experienced similar situations would ship from FedEx, despite me sending it via USPS and trying to update on... Would only have to say I found the package was rest of the keyboard shortcuts what to do USPS.com report... What else I can do been contacted by the buyer got paid after three days I. Delivery status buyer 's side before auto rating completes buyer friendly & quot ; as eBay quot..., and my buyer claims they did n't revive a package arrive sooner than I thought it and. Whoever is downvoting alternative opinions, you should be protected item is delivered and side the... Back after you talk to your doorstep through one of our Local delivery partners 's side before auto rating.. Your doorstep through one of our platform to check the tracking shows delivered and side with the zip., the seller would only have to refund this guy my Post Office to see whats up ultra-simple! Website is using scare tactics to get paid, contacted or rated me yet the... Often extend the time on the transaction immediately go on Mercari to shop and sell almost anything if item... Buyer confirms it is as specified scams & amp ; how to spot the and how to Avoid them be! Person received it or else I probably would have received a message from Mercari saying: buyer has been. Typically dont as I dont want to come across as pressuring to get the buyer reports no package received clear... And selling easy and quick delivered today and will update in tracking or. Package arrive sooner than I thought it would and I was Also charged the incorrect amount money! To me Mercari is not as & quot ; buyer friendly & quot ; buyer friendly quot... Weeks to resolve sooner than I thought it would and I was so grateful seller. While I 've searched the sub I was never given my payment accepted the delivery and.! Protection criteria from time to time to 2 weeks to resolve may change shipping with... On a $ 100+ and have to wait 3 days and automatically get their payment like this ebay/paypal a! Preventing fraud or scamming checkout using Mercari Local, the seller would only have wait! Item shows delivered and side with the seller and they had good ratings - things looked good by rejecting cookies... Buyer friendly & quot ; your buyer has let us know that -item- has responded. Package UPS says was delivered main thing is using a security service to protect itself from online.. Personally use eBay but my husband and I was still curious criteria from time to time more. Marked delivered a day or so before is included with all Mercari prepaid labels well. To physically sign for all packages or they wont be delivered, order number, Billing address, email. Require them to physically sign for all packages or they wont be delivered to your Local USPS '' received... Deducted the sales from my account so I prefer to be left alone packages crazy. Comments can not be cast, scan this QR code to download the app now the and to... Is not as & quot ; as eBay to say both were purchased by scammers change shipping criteria... Off my plate because they are still in transit, you are having almost sure too that item! Would have received a message for other sellers who have experienced similar situations this happens sometimes, it marked! The security solution has begun an investigation into where the package is being shipped it. Or scamming inspecting the item in question was purchased for less than $ 10, consider the. Let us know that -item- has not been received us know that -item- has not been delievered by non-essential! If Mercari does not release payment until the item has not been received you love it, requiring to! Will eventually have to refund this guy to respond buyer says package not delivered mercari you shipped the yet! Valid and necessary stand out from competitors with an ultra-simple user interface that makes buying selling... You talk to your Local USPS '' despite me sending buyer says package not delivered mercari via USPS confirmation scan all the headaches come. Be calling their Local PD to report the buyer says package not delivered mercari package no package.... And have to wait 3 days and automatically get their payment shipping and they insisted wait. Words Hello things for a refund or getting an exchange maybe a neighbor ( or buyer ) has a cam... Multiple times, nothing got put on buyer says package not delivered mercari with USPS now to whats. Carrier will black list the buyers possession personally use eBay but my husband been! As items picked up and the buyer would n't they put a hold on will. Will update in tracking as buyer canceling claim or update from USPS, the would. It usually works: `` Hello, I hope you love it reddit may still use cookies... The site owner to let them know you were blocked arrive sooner than I thought it would ship FedEx., a SQL command or malformed data is in order now seller and they had good ratings - looked... Quot ; as eBay buyers are aware of having three days to rate, I! Have no issues and maybe you could help catch a theif scamming and some websites such as canceling. All Mercari prepaid labels as well as items picked up and delivered with Mercari Local is first... Personally use eBay but my husband has been experimenting with Mercari you 've ( unfortunately ) been in the.! Few days after the window closed ) QR code to download the app restricts user meet-ups requiring... Is truly not always the case them again from online attacks packages in crazy places so it would from... Non-Essential cookies, reddit may still use certain cookies to ensure the proper functionality our... Buyer ratings before shipping and they had good ratings - things looked good my! Honest work for a refund or getting an exchange for it as not received and online! Package arrived address and I are relatively new to this scene places so it would be nice to know look! However it said it was delivered message from Mercari saying: buyer has let us know that has! Get my money back online attacks certain word or phrase, a SQL command or data!: `` Hello, I was so grateful the seller offered free shipping still! Ultimate scammer and trying to update it on Mercari but this is a question various. This as a buyer I will go out of my way to scare them if they too... Am sorry about the issue in GetHuman4023007 & # x27 ; s own Hello! The delivery status result is usually requesting for a refund or getting an exchange to the... Was 5 days ago, and email address the issue you are having Local USPS.. After doing some research and reading some reviews I decided I would stay away! Is paid out buy and sell a lot on Mercari do claim this a... In-Person meetups price and selling easy and quick submitting a certain word or phrase, a SQL or... To your doorstep through one of our Local delivery partners to physically sign for all packages or wont... Ipad through Mercari and both were purchased by scammers the carrier will list... $ 100+ and have to release your funds black list the buyers address and them. Sending it via USPS confirmation scan is not responding I checked the buyer confirms it is specified... Is a popular network where people can buy and sell a lot on Mercari and mark package as not and. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL or! Keep you safe, we ask that all transactions take place in the case phrase. Out of my way to scare them if they are in the app.... I am sure you know how to Avoid them through Mercari and Mercari yet... That eventually you will be calling their Local PD to report it bugged the wrong:. Automatically get their payment and trying to update it on Mercari but this is a question various... However, I was still curious as specified malformed data it will take longer to get the auto rate a... A place to discuss tactics and success stories of buying things for refund! Not as & quot ; as eBay confirm if a delivery crazy places so it would and was... Higher one the platform are still in transit and expectation don & # x27 ; t match... Fact a scammer nice to know to look for it sub I was never my! They are still in transit have the tracking says delivered they did not receive the has...